Our Process
Get an Estimate
Our online moving calculator provides estimates 24/7 for our most economical shipping option, the curbside delivery. If you need full service delivery or an international rate, our experienced sales staff can quickly provide those over the phone or by our contact form. Most domestic shipments take two to three weeks from pick-up to delivery, but can be expedited if you need it fast. Our shipping process always begins with an estimate, and although you can get your price online 24/7, call our sales staff to make sure you have the best pricing and latest promotions.
Schedule a Pickup
After receiving an estimate you should request the paperwork, which can be provided electronically or in writing. To book your job, fill out the paperwork online or in writing and email, fax, or mail it back to us. Upon receiving your paperwork, our warehouse manager will call you within 24 to 48 hours to schedule an appointment for pick up. All appointments are two to four hour windows and scheduled between Monday through Friday. Some locations offer Saturday pickups, but this may incur an additional charge.
Pick-Up
With over three hundred locations nationwide, we can deploy a team of professional movers to your location quickly. If you need your pick-up fast please call our staff to check or availability. Ship Smart may be able to pick up items the same day you get an estimate, depending on availability. Same day pick-up, onsite packing, and onsite crating have additional charges. All pick-ups are white glove or full service, which means that you do not need to do anything except sign an inventory sheet.
Packing
After your items are loaded onto our trucks, they are moved to our warehouse where they are custom packed and/or crated by highly skilled experts before shipping to the destination. All our packing professionals are Ship Smart certified and mimic the way that manufacturers pack their items. This ensures that all your items will arrive without damage. Ship Smart also provides a full replacement insurance policy that covers your items from start to finish.
Shipping
Ship Smart's spends millions of dollars with America's most reliable trucking lines. Due to the large amount of volume we ship with these carriers, they provide deep discounts which are passed down to our customers. Ship Smart has a dedicated representative with the carrier to facilitate our every need. Ship Smart also offers competitive rates for air and international shipping, so do not hesitate to Call us for a free estimate.
Delivery
Every stage of our shipping process can be customized and expedited to suit your needs. Ship Smart's delivery options make receiving your small shipment easy. Our company can guarantee the delivery date of your shipment or offer short term storage at the destination. Our curbside delivery offers affordability and the full service delivery is very convenient. For international moves, Ship Smart provides full service, curbside, or airport deliveries. Our knowledgeable staff can also assist with documents, and provide customs clearance in most countries.
